‘No one wants to accept the disabled pound’: shoppers on poor retail accessibility

We asked consumers to share their experiences of disabled access and provision in high-street or luxury fashion stores

A new shop had opened at Rushden Lakes and I thought it presented a positive, fresh shopping opportunity. When it came to trying on clothing I discovered the entrance to the changing rooms was blocked by a concession stand. My wheelchair couldn’t fit through so I had to nudge some displays out of the way. When I eventually reached the changing rooms, I was told there wasn’t a disabled cubicle and I should go back across the shop floor to one in the lingerie section.

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from The Guardian http://ift.tt/2zRh5m6

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